Comments on: Get Online Forms as HTML Email or PDF

By: FormSmarts

FormSmarts — Thu, 31 Mar 2011 10:54:18 +0000

This must be a character encoding issue. All emails from FormSmarts use the UTF-8 encoding, which allows the encoding of all character sets. Your email client is probably trying to use another encoding to decode the email content, hence the rendering issue. In your email client, there must be a View option in the main menu that will allow you to change the Character Encoding to Unicode (UTF-8).

By: Erika

Erika — Thu, 31 Mar 2011 10:20:05 +0000

Rich Text (HTML) email Hungarian accents of other characters appear instead. What is the reason?

By: FormSmarts

FormSmarts — Sat, 18 Dec 2010 09:30:04 +0000

Peter,
Pro and Business members can get rich-text responses. Business members can also get responses in PDF. There is a screenshot at the top of this page showing a form response in rich-text format. There is no limit in the number of forms you can create under one Pro account.

By: Petereberle

Petereberle — Sat, 18 Dec 2010 00:32:55 +0000

So as a basic member, non pro you can’t get Rich Text Responses? Could I see an example of what a form would look like in Rich Text Format? If I upgraded I could get Rich Text Responses, how many forms could I upload under one account as a pro member?

By: FormSmarts

FormSmarts — Fri, 23 Apr 2010 07:05:18 +0000

Nick,
What benefit would a PDF attachment give your over an HTML email?

By: Nick

Nick — Thu, 22 Apr 2010 14:25:42 +0000

Is the option of attaching a PDF or word doc with our FormSmarts Pro contact form available – if not, it would be great add-on please…

Thanks.

By: FormSmarts

FormSmarts — Tue, 23 Mar 2010 00:54:41 +0000

Chris,
There is a known issue that prevents changing email format with some old versions of Apple Safari and it seems, Google Chrome. This has been fixed in the new version of our software that will come out this month.

In the meantime, please use a recent version of Safari or another browser to change email format.

By: Chris

Chris — Mon, 22 Mar 2010 23:18:50 +0000

I tried changing the settings to rich text/html and it would never remember the change.

So I switched from google Chrome to IE and it worked then.

By: Terry Reeves

Terry Reeves — Mon, 28 Dec 2009 10:10:37 +0000

When or how can we enlarge the HTML message? 20% bigger would be fine.

By: P. Spooner

P. Spooner — Fri, 05 Jun 2009 16:04:25 +0000

This is a vast improvement! The fonts are a little large yet, in the email and could be reduced a bit. PDF would also be a welcome option. Thank you!