Tips for Web Form Users with Non-English Language Websites

Many users in non-English speaking countries now use FormSmarts, so we thought we would post a few recommendations for them.

When building your forms with the form creator, use the text data type for any fields that may contain non-English characters, such as the accented characters found in many European languages (All data types now support all languages/character sets).
Note that non-European languages like Arabic, Chinese, Hebrew, Japanese and Russian are not supported at this time.

As you know, FormSmarts form handler is not a simple form to email processor script like FormMail. Each and every web form submission is analyzed in real time, and the user may be asked to complete a challenge if we suspect a form spam attempt. Although anyone capable of reading elementary English should be able to understand what is expected from him/her in that context, this is something you may have to take into account when designing your web forms. You could for example warn users in the form filling instructions.

If you need help, we provide limited support in French, German, and Chinese (as well as English, of course.) You can write us in any of those languages, but we will only reply in English.

2 Responses to “Tips for Web Form Users with Non-English Language Websites”

Hi,

I am in Sweden and the only problem of using formsmarts on our web is that the “Continue” button at the bottom of the form is displayed in Swedish “Fortsätt”, i know that I can change the locale to be English countries to change the language of this button, however, for those who are using English while have locale set to be “Sweden”, it looks odd to have “fortsätt”in an English form.

Could we “force” the language settings in the formsmarts setting so that the button always shows “continue”?

Looking forward to your early reply!

Best Regards,
Cong li
eBuilder

Posted by: Cong Li | Jul 2nd, 2013 9:56 am

Hi,
To force the form to display in English, change the embed code as explained here.

FormSmarts Posted by: FormSmarts | Jul 2nd, 2013 10:44 am

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About the Form Builder Blog

The Online Form Builder Blog is published by FormSmarts, a web form service providing all you need to create a form and publish it online in minutes. FormSmarts makes it easy to build a form and embed it on your site. You can then get form submissions by email or store them on FormSmarts and download an Excel report. Learn more about the many other benefits of FormSmarts.