Posts Tagged ‘form submission’
Add the Form Mailer Sender to Your Address Book
We will soon be changing the sender email address used by FormSmarts form mailer as part of a major upgrade of our mailing infrastructure.
- If you use email services like Yahoo!, Microsoft Hotmail, Gmail, or AOL, please add noreply@formsmarts.com to your address book now to ensure our emails continue to be reliably delivered to your Inbox.
- If your email provider lets you set a list of allowed senders (whitelist), please add noreply@formsmarts.com to your whitelist.
We have implemented several email technologies and partnered with major email service providers to ensure form submissions are always emailed to you in the fastest, safest and most reliable way.
We welcome your comments about this new development.
Posted on January 28th, 2010 in form builder.
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Tags: email notification, form recipient, form submission, form to email
Get Forms as HTML Email
The email format we use to send form submissions is flexible and supported by all desktop, web-based, and mobile email clients. Plain-text emails however become tedious to read and process for long forms and when form results must be printed for processing, e.g. for mortgage application forms, quote request forms, and many types of forms in the insurance and real estate industries.
FormSmarts users now have the option to have form submissions sent formatted as a table in a rich text (HTML) email. Depending on interest, we may also start to send form results as PDF attachments.
The main advantages of HTML emails are:
- Form reports are shorter
- Look is more appealing online and printed
- Email addresses, web links, and callto links (e.g for Skype) will launch the relevant application when clicked, as long as the field type as been set correctly.
To start receiving form results in HTML, change the Email Format to HTML Email in the Settings tab of your account. This option is initially only available to FormSmarts Pro members, but we plan to extend it to all users if there is demand, and pending review of performance implications.
We welcome your feedback about the ability to get form submissions in HTML format.
P.S. We will soon allow text comments in web forms,… stay tuned.
Posted on June 4th, 2009 in form handler.
2 Comments »
Tags: email notification, form recipient, form results, form submission, form to email
Send Form Results to Multiple Email Addresses
We’ve updated FormSmarts form builder and form processing back-end to allow several email subscribers for each form. We’ll be releasing more subscription mechanisms later this month.
Before using an email address as a form recipient, you first need to add it to your account, and verify it. You can change the recipients of a form in the Form Details screen of your account.
The number of email subscribers allowed for each form depends on your plan.
Posted on May 31st, 2009 in form builder.
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Tags: form recipient, form results, form submission, form to email
Personalize the Confirmation Message Shown After a Form Submission
You can now personalize the confirmation message that is displayed after every successful form submission.
To personalize the confirmation message for a form, visit the Forms tab of your account, and edit the form’s details. This feature is only available to FormSmarts Pro users.
Important note: All default messages shown during form submission are localized. If you change the confirmation message, users will see your personalized message instead of the default confirmation message in their own language.
You can always revert to the default confirmation message by erasing the text in the Personalized Message box.
We welcome your comments about this new feature.
Posted on April 11th, 2009 in form builder.
1 Comment »
Tags: form submission, international, pro
Attaching Multiple Email Recipients to a Form
With the new version of FormSmarts, Pro users can now subscribe to form results using one or more of the following mechanisms:
- Email subscription. Subscribe one or more email recipients.
- Stored form results. Aggregate form submissions on FormSmarts, and
download them later as Microsoft Excel documents.
A notable change is of course the ability to send forms to several email addresses. The allowance of one email recipient per form for users of the free service stays unchanged.
The new subscription mechanism should best fit the needs of most users. We welcome your feedback about this development.
Posted on January 20th, 2009 in form builder.
2 Comments »
Tags: form results, form submission, form to email, pro
Why Does Submitting a Form Require Two Steps?
Many form processors let visitors submit a form in only one step: users fill in the form, and are done after pressing the submit button. With FormSmarts, there is an extra confirmation step, during which users are invited to review and confirm the information submitted. There are two strong reasons why we added the confirmation step.
The first reason is quality. FormSmarts is typically used for transaction where the information submitted is important. Important because the information collected is intended to be read by humans, rather than machines. Important because this information is often intended to be acted upon.
By allowing users to review and modify their submission, we increase the accuracy of the information you get in the end.
Form users understand that, and it increases their confidence that you value the information they are sending you. Most of times, confirmation will only add a few seconds to the whole transaction.
The second reason is security and usability. Many form submissions are automated, or even manual spamming attempts, known as form spam or comment spam.
When a user presses the submit button, a lot more happens on the server than you may suspect. If we spot a likely spamming attempt, we’ll ask the user to complete one or more tests (e.g. CAPTCHA test) on the confirmation page. But in the same time, the bulk of users will never be asked to waste time on a CAPTCHA test.
Posted on April 23rd, 2008 in form handler.
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Tags: captcha, form handler, form spam, form submission, usability
Form Processor Upgrade: More Interactivity for Web Form Users and More
We’ll be upgrading at the end of the week some key components of FormSmarts. The changes will affect both form users and form owners.
More Interactivity for Web Form Users
- form users can modify any invalid data they may have submitted in the same page, rather than having to press the back button
- form users can modify submitted data even when form data is not cached by the browser, or if JavaScript is disabled
- we’ve added features to improve the experience of visually-impaired users equipped with screenreaders
Changes in Email Notification of Form Results
- new email subject format [Form #123] My Form Name #456
- the first part [Form #123] is fixed so that you can use it to create a filter within your mail client
- emails now include a unique transaction ID, e.g. #456 that can be used, for example, as an order number for order forms (form users are shown the transaction ID on the confirmation page)
- whenever your form contains an email field, you can now reply to sender hitting the reply button in your email client
- because of the previous point, we no longer show your pass-phrase in every email
Posted on April 15th, 2008 in form handler.
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Tags: email notification, form submission, web forms
