Managing Email Accounts & Form Recipients
You can manage the email addresses linked to your FormSmarts account in the Settings tab of the online form builder, under Email Accounts.
Adding an Email Account to FormSmarts
Before you can start using an email address as a form recipient, you must add it to your account and verify it.
To add a new email account to FormSmarts, visit the Settings tab of the form builder. Click the Email Accounts link and enter a name and email address under Add an Account.
FormSmarts verifies that the owner of an email account agrees to his email being used by sending a verification link. Once the email account owner has visited the verification link, the status of that email address will change to Verified. Use the Refresh button to check if a newly added email account has just been verified. You can start using an email address as a form subscriber or as your FormSmarts login as soon as it shows as Verified.
Changing the Email Recipients of a Form
When you create a new form, responses are sent to your login email address by default. To have a form sent to another email account (or email accounts):
- Add a new email address to your account as described in the last section.
- Click on the icon showing a pen to edit the relevant form and check or uncheck email subscribers as required (see screenshot above).
Note: An email address will only appear in the list after it has been verified (see previous section).
Changing Your Login Email
You can set any of the verified email addresses registered on your account as your FormSmarts login. Note however that you won’t be able to use an email address as you login if it’s already the login of another account.
A user icon is displayed next to your login email address.
Note: Any email addresses that you use as your login or form recipient has the Active status and cannot be removed (the corresponding trash can will be grayed out).
Removing an Email Address From Your Account
To remove an email address from your FormSmarts account, Visit the Email Accounts pane of the Settings tab and click on the trash can icon corresponding to the email address you want to remove.
Trash can icon grayed out? The trash can icon will be grayed out if the corresponding email address is still in use as a form recipient by at least one form or is the account’s login. To remove the email address, first edit each of the forms in the Forms tab and uncheck that email address under Form Subscribers (see screenshot above). Then go back to the Settings tab, refresh the list of email accounts, and click on the relevant trash can icon.
We welcome your feedback about this feature. This will help us improve it in the future.
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