Current Tenant Survey

How would you rate our customer service in general? *

How would you rate our customer service when calling the office? *

How would you rate our prompt answers to questions? *

How would you rate our prompt assistance to issues? *

How would you rate the overall politeness of our staff? *

If you have been with us for 6 months or more, how would you rate our text message alert service? *

Do you read our quarterly newsletter? *

Yes
No

How would you rate the content you receive in the newsletter? *

Should we continue to offer our quarterly newsletter? *

Yes
No
No opinion

What subjects would you like to see covered in our newsletter?

Do you access the internet through a computer or your phone *

Computer only
Phone Only
Both
Neither

Do you ever access our website - www.RentFreeport.com for information? *

Often
Sometimes
Rarely
Never

How could we improve our website for you?

Are you a Fan of our Facebook page? *

Yes
No
Didn't know about it but I will become one

If you are a Fan, do you appreciate our content?

Yes
No

If you are a Fan, what type of content would you like to see?

Would you refer us to your friends / family? *

Yes
No

Have you EVER referred others to our services? *

Yes
No

What sets us apart from other management companies for you?

How can we improve any of our services so we can continue to be FIRST RATE ?

If one of our representatives was truly FIRST RATE, please provide their name so that we can give them the praise and recognition they deserve.

If you would like to be entered into a drawing for a $20 Walmart gift card, please provide your name and address

Thank you so much for your time and input.