Web forms made easy.

Show a Form Owner Name on Your Forms

When submitting information via web forms, users may be disclosing personal details, such as their name and email address. When doing so, they need to trust they are disclosing information to the right person or organization.

Increase user confidence and form conversions by letting us verify you own the websites you use with FormSmarts. FormSmarts will then display your verified form owner name on all your forms.

Example: You have built a form with the return URL http://www.example.com/thankyou.html. Once we have verified you own www.example.com, we'll be able to display on this form a notice saying that the form data recipient is www.example.com.

Website Ownership Verification

To verify your sites, sign in to FormSmarts, and choose the Websites option in the Settings tab.

As part of the verification process, you will be asked to create a file on your web server. Do not remove that file after your site has been verified, since we'll check from time to time if the file is still there (which means you still own the website.)

Frequent Website Verification Problems

Your server doesn't return a 404 "Not Found" error when expected

To verify a website, FormSmarts will check that:

1. you have placed a file with the appropriate name at the root of your website
2. requesting a non-existing file on your site returns a 404 "Not Found" error

Web standards require a server to return a 404 "Not Found" error when a user requests a web pages that doesn't exist. Some hosts have however set their web server to behave differently, and we won't be able to verify your website if that applies to you. See alternative form owner verification schemes below.

We found that the problem often occurs with free or low-cost web hosting services. If not, you may want to contact your web hosting provider to ask them to change this non-standard behavior.

Your site URL is a redirection to another URL

When checking http://www.example.com/, we expect to find the verification file exactly at that URL, no at http://example.com/ or http://mysite.example.com/. FormSmarts robot will not follow redirections.

You created a file with an incorrect name or location

• you used a .htm file extension instead of .html
• the filename is incorrect
• you place the file at the wrong location on your server

Is site verification required to create web forms?

No, form owner verification is not required, but highly recommended. You can create fully functional web forms without verifying your site, but you won't be able to display your name and logo on your forms.

I'm using FormSmarts with Blogger or MySpace, how do I get verified?

See alternative form owner verification schemes.

My website is at http://example.com/ex/ but I am asked to verify http://example.com/

For verification purposes, we only consider as a website:

• domain names (i.e. example.com)
• hostnames (i.e. www.example.com, mysite.example.com)

That is because we may use your site URL as the owner of your form. If your website is in a sub-directory like example.com/mysite/, see alternative form owner verification schemes below.

Alternative Verification Schemes

Because they involve human validation, the alternative verifications schemes presented here are only available to FormSmarts Pro users.

Domain Name Verification

If you own a domain name and automated verification fails, we can verify your website using the administrative email address you gave when you registered that domain name. To proceed, file a WHOIS verification request.

Identity / Business Name Verification

If you hold a verified PayPal account, contact FormSmarts Support to request we use your personal or business name as the form owner.