Online form builder + web form platform

How to Create a Secure Form

Securing Your Forms with SSL

Customers with a FormSmarts Business plan may secure their online forms using the instructions given in this document. After implementing the changes, all information transiting between web form users and FormSmarts, and FormSmarts and your computer will be exchanged using the standard secure protocol (SSL).

With SSL:

• Information is encrypted while in transit to prevent snooping by third parties
• Authentication mechanisms ensure information is indeed submitted to and retrieved from FormSmarts servers.

Change the Form Embedding Code

First, edit the form embedding code published on your website so that each of the two occurrences of http is replaced by https:

<iframe ... 
 src="https//formsmarts.com/form/5u37?mode=embed&lay=1" 
 scrolling="auto" 
 marginwidth="0" ...>
 <a href="https://formsmarts.com/form/5u37">
  Can't see the form? Click here</a>.
</iframe>

Use the Secure URL for Standalone Forms

If users are going to access an online form directly by its FormSmarts.com URL, simply change the protocol part of the URL from http to https:

https://formsmarts.com/form/5u37 

Access Form Responses Online or Download a PDF Report

Standard email protocols are not secure, and it would not make much sense to allow users to securely submit information at one end, while retrieving form data by non-secure means at the other end. For this reason, email notifications sent to secure form subscribers do not contain the form data itself, but only links to the data on FormSmarts. Form responses can be both viewed online and downloaded in PDF format. They can also be retrieved using the Excel report generator.

Important: Since secure form responses are not shown in email notifications, secure forms will not work unless data storage has been enabled for each of the forms.

Secure Form Data Reporting

When visiting FormSmarts website to export form responses in Excel/CSV format, always access the reporting tool using the secure URL https://formsmarts.com/report (you may want to bookmark it now).

Security Tips

Remember that the overall security of a system is only as good as its least secure point:

• Choose a strong password. To change your FormSmarts password now, visit this page.
• If you need to share your password with others within your organization, only share it with as few people as possible.
• Ensure your password is not written anywhere where it could be accessed by a third party.