Form Recipient Management Now Available
You can manage the email addresses registered on your FormSmarts account in the Settings tab, under Form Recipients.
Adding a Form Recipient
A new email address you’ve just added to your account is shown as Unverified. Once you’ve visited the verification link emailed to you, its status will change to Verified. Note: you will need to refresh the table if you opened the verification link in a new window.
Changing the Recipient of a Form
When you create a new form, results are sent to the login email address by default. To have a form sent to another email account, create a new recipient (Form Recipients option in the Settings tab), and then edit form details (Forms tab) to change the recipient for that form. A recipient must be verified before it can be used as a form recipient.
A form may only have one recipient. See this comment.
Changing Your Login Email
You can set any of the verified email addresses registered on your account as your FormSmarts login. There is one restriction: you can’t set an email address as you login if it’s already the login for another account.
A key icon is displayed next to your login email address.
Note: any email addresses that you use as login or form recipient has the Active status, and can’t be deleted.
Give Feedback!
We welcome your feedback about this feature. This will help us improve it in the future.
Posted by FormSmarts on
Monday, June 16, 2008 at 9:50 am in form builder.
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Tags: form builder, form recipient
6 Responses to “Form Recipient Management Now Available”
I’ve actually created several FormSmarts accounts because I needed form data to be sent to different email accounts. How can I now transfer all my forms to a single account?
Clare,
Email us the login of the FormSmarts accounts to merge, and say which account you want to keep, and we’ll be happy help.
Hello
Is it possible to have a form with 2 different recipients on? So every time someone fills out the form, it will be send to 2 different email addresses.
Thanks
Jean-Michel,
We don’t allow multiple form recipients at this time because all mail servers, mail services and hosting providers let users setup email forwards, filters and lists. Some free email providers like like Gmail do as well. FormSmarts is not a mailing list service, and there is no point duplicating functionality.
That being said, if you and other FormSmarts users can make a case for it, we could had this feature. I suggest anyone needing this posts a reply here saying:
- why they need to send form results to multiple recipients
- why they don’t simply setup a mail forwarding or mailing list to forward form results to other addresses.
I also need to send form contents to more than 1 email recipient. I need it sent to four people to exact. I may try to set something up in my ISP, but just so you know.
The case for multiple addresses…. hmmm…. well, it is easier. And sometimes forms are sent to folks that aren’t using addresses in the domain the form comes from. For instance say we want to send a form from abc.com to
Joe doesn’t work at abc.com but still needs to get the form. (it could be a customer service issue like it is with us… we monitor our clients forms and store them for back up - if they lose their email .. we have copies.)
You are correct, mail servers could be used to accomplish this but in theory it would double the number of active addresses which seem inefficient. Why not just send the form submission where you want it to go?
Don’t know if I made a case but it would great to have this function.
Otherwise, a very nice service. BTW, being able to format the output a bit would be great.
Thanks!
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