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Online Form Builder Help

We've listed here the most popular help topics. If you don't find what you're looking form, please search the site for relevant help pages, and contact us if needed.

Signing Up for FormSmarts

Creating a FormSmarts account should only take a minute. In the unlikely event you experience any issues, please read the following help pages before asking for help.

Creating an Online Form with the Form Builder

Using Advanced Form Controls

In addition to the basic form widgets (text boxes, drop-down lists, …) FormSmarts provides a number of other form controls.

Changing the Action Performed When a Form Is Submitted

When someone submits a form, FormSmarts shows a default confirmation message on the thank you page. You can customize the confirmation message or set up FormSmarts to perform another action.

Integrating with PayPal for Payment

FormSmarts offers a number of ways to collect payments via your online forms.

Embedding a Form Onto Your Site & Other Form Publishing Options

FormSmarts allows you to embed a form on your site or simply share the form's URL with your users.

Getting Form Submissions

FormSmarts provides a number of options for you to collect and use the data submitted through your online forms.

Receiving Form Entries by Email

Accessing Form Responses Online

Exporting Form Entries

Posting Form Responses to Third-Party Websites

Managing Your FormSmarts Account

Building User Trust & Confidence

Contacting FormSmarts

Sales & Support Inquiries


Inquiry Form


To ensure we are able to deal with to your request effectively, please email us from your login email address.


  • Mention @FormSmarts for direct inquiries via Twitter
  • Follow us on Twitter at @FormSmarts.


Submit your inquiry on

We usually reply within a few hours of receiving your message. Please check the service status or before reporting a problem.

Contact Management

For partnership opportunities and feedback, FormSmarts management can be directly.

Support & Sales Inquiries


  • Mention @FormSmarts for direct inquiries via Twitter
  • Follow us on Twitter at @FormSmarts.


Submit your inquiry on


  • Please note that we are unable to provides direct email support to non-paying users.


Sales Inquiry Form

Please check the service status before reporting a problem.

Give Feedback

To give us general feedback or suggest a feature, please use our feedback form.
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