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FormSmarts Pro users may for direct support. To ensure we are able to deal with to your request effectively:

• email us from your login email address,
• choose an appropriate subject for your email,
• describe your problem clearly and concisely.

We usually reply within a few hours of receiving your message. Please check the service status before reporting a problem.

• Read the blog, ask questions to FormSmarts staff.
  If you need help creating forms and integrating them to your site, check out this help section and our blog. You may also post your questions to the friendly staff at FormSmarts on our Facebook page and by Twitter direct messages.
• Report a problem with the service.
  To ensure we offer the best possible service for free, FormSmarts is unable to provides direct support to non-paying users unless you need to with the service. Please check FormSmarts status before reporting a problem.
• Get personalized support.
  If you need personalized support, upgrade your account to FormSmarts Pro. FormSmarts Pro subscription only costs US$ 50 per year!
• Give feedback.
  To give us general feedback or suggest a feature, please use our feedback form. Although we consider all user feedback with attention, we are generally unable to reply.