Form Confirmation Page & Redirects
We’ve added two options to complement the default confirmation page that is displayed after a form is submitted. You can now:
- Redirect users to the Return URL of the form
- Show a detailed confirmation page with print, PDF and email features.
Redirection
Select the redirect option in the Form Details screen of the form builder to automatically redirect users to the Return URL of the form instead of showing them the confirmation page. Redirects have been supported for a while, but could not be set up via the form builder.
This feature allows you, for example, to redirect users to a download URL of your site after they’ve entered their information.
Note: Do not choose this option if your form includes a payment, as users would be redirected instead of being led the page where they are asked to make the payment.
Detailed Form Confirmation Page
The detailed confirmation page shows a summary of the data submitted and allows form users to:
- Print a copy of the data submitted
- Download a web receipt in PDF format with the same information
- Have a copy of the form data emailed to them.
Use the detailed confirmation page whenever you want users to be able to keep a copy/proof of the data they’ve submitted. Feel free to try this demo. This feature is only available with Business accounts.
Posted by FormSmarts on
Tuesday, October 12, 2010 at 9:32 am in form builder.
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Tags: business, email notification, embed, form results, form submission, form to pdf, payment integration, paypal, pro
11 Responses to “Form Confirmation Page & Redirects”
I’m now using this for a quote request form on our site so that customers can immediately get a copy of their quote request by email or download a PDF. It’s a great addition to your product.
How can I show my company in the confirmation email like in demo?
Kim,
You can upload a logo for each of your sites in the Settings tab of the form builder.
With this update, you broke my FormSmarts Paypal integration.
On this page, it said not to select Redirect to URL for a form with payment.
Yet, on instructions for Paypal integration, it said to select Redirect to URL.
Can you check into this?
Steven,
This feature has no impacts on FormSmarts PayPal integration. For payment integration to work you must set the On Submission option to either “Show confirmation page” or select the new “Show summary page with email, PDF and print options”. Note that if you select the Redirect option with the Return URL set to http://www.paypal.com, FormSmarts will understand you want to integrate with PayPal and automatically override your choice and revert back to the default “Show confirmation page”.
Not sure how to implement this if I am embedding the form in my website.
Ah, I see. This is only for BIZ-level customers?
David,
There is nothing to change on your website when you want to start having users redirected to the return URL of your form, or switch to the detailed confirmation page that allows users to get a confirmation email or download a PDF receipt.
Like with all FormSmarts features, you simply need to change the settings in the form builder, and all changes will take effect immediately on your website. You do not need to refresh the embed code on your site.
David,
Redirects are available with both Pro and Business plans.
The summary page with confirmation email/PDF receipt is only available with Business plans.
This page is very misleading, nowhere does it mention that this feature is only available for business plans. Nor does it say that on the features page.
And it also says at the top “We’ve added two options to complement the default confirmation page that is displayed after a form is submitted.” which makes it sound like it’s a default feature. VERY misleading, and disappointing, because I am on the Pro plan and want the receipt feature for submissions. I don’t want the PDF feature, why not just show the form data again on the final page?
Ted, the features page does show this is only available with Business plan, however I agree this information is missing on this page. I will update the article today. I apologize for this and we’ll email you to offer a transition to a Business account so you can take advantage of this feature.
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About the Form Builder Blog
The Online Form Builder Blog is published by FormSmarts, a web form service providing all you need to create a form and publish it online in minutes. FormSmarts makes it easy to build a form and embed it on your site. You can then get form submissions by email or store them on FormSmarts and download an Excel report. Learn more about the many other benefits of FormSmarts.Categories
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