The Online Form Builder Blog

Form Confirmation Page & Redirects

We’ve added two options to complement the default confirmation page that is displayed after a form is submitted. You can now:

Redirection

Select the redirect option in the Form Details screen of the form builder to automatically redirect users to the Return URL of the form instead of showing them the confirmation page.

This feature allows you, for example, to redirect users to a download URL of your site after they’ve entered their information.

Note: Do not choose this option if your form includes a payment, as users would be redirected instead of being led the page where they are asked to make the payment.

Detailed Form Confirmation Page

The detailed confirmation page shows a summary of the data submitted and allows form users to:

Feel free to try this demo.

The form generator allows users to get a PDF or receive an confirmation email

Use the detailed confirmation page whenever you want users to be able to keep a copy/proof of the data they’ve submitted. This feature is only included with Business accounts.

Note: PDF receipts won’t display correctly in non-European languages (Russian, Chinese,…) unless the language is set explicitly with the lang parameter.

Setup Instructions

Set up form confirmation email

Visit the Forms Tab of the form builder and click the icon showing a pen to edit the corresponding form. Towards the bottom of the Form Details screen (pictured above), change the On Submission action to ‘Show summary with print, email & PDF options’.

Posted by FormSmarts on Tuesday, October 12, 2010 at 9:32 am in form builder.
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11 Responses to “Form Confirmation Page & Redirects”

I’m now using this for a quote request form on our site so that customers can immediately get a copy of their quote request by email or download a PDF. It’s a great addition to your product.

How can I show my company in the confirmation email like in demo?

Kim,
You can upload a logo for each of your sites in the Settings tab of the form builder.

With this update, you broke my FormSmarts Paypal integration.
On this page, it said not to select Redirect to URL for a form with payment.
Yet, on instructions for Paypal integration, it said to select Redirect to URL.
Can you check into this?

Posted by: Steven | October 24th, 2010 at 1:36 pm

Steven,
This feature has no impacts on FormSmarts PayPal integration. For payment integration to work you must set the On Submission option to either “Show confirmation page” or select the new “Show summary page with email, PDF and print options”. Note that if you select the Redirect option with the Return URL set to http://www.paypal.com, FormSmarts will understand you want to integrate with PayPal and automatically override your choice and revert back to the default “Show confirmation page”.

Not sure how to implement this if I am embedding the form in my website.

Posted by: David | November 20th, 2010 at 1:42 pm

Ah, I see. This is only for BIZ-level customers?

Posted by: David | November 20th, 2010 at 1:43 pm

David,
There is nothing to change on your website when you want to start having users redirected to the return URL of your form, or switch to the detailed confirmation page that allows users to get a confirmation email or download a PDF receipt.

Like with all FormSmarts features, you simply need to change the settings in the form builder, and all changes will take effect immediately on your website. You do not need to refresh the embed code on your site.

David,
Redirects are available with both Pro and Business plans.

The summary page with confirmation email/PDF receipt is only available with Business plans.

This page is very misleading, nowhere does it mention that this feature is only available for business plans. Nor does it say that on the features page.

And it also says at the top “We’ve added two options to complement the default confirmation page that is displayed after a form is submitted.” which makes it sound like it’s a default feature. VERY misleading, and disappointing, because I am on the Pro plan and want the receipt feature for submissions. I don’t want the PDF feature, why not just show the form data again on the final page?

Ted, the features page does show this is only available with Business plan, however I agree this information is missing on this page. I will update the article today. I apologize for this and we’ll email you to offer a transition to a Business account so you can take advantage of this feature.

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About the Form Builder Blog

The Online Form Builder Blog is published by FormSmarts, a web form service providing all you need to create a form and publish it online in minutes. FormSmarts makes it easy to build a form and embed it on your site. You can then get form submissions by email or store them on FormSmarts and download an Excel report. Learn more about the many other benefits of FormSmarts.
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