How to Redirect Form Respondents to Your Site
The form builder allows you to set up a Return URL for each of your forms and automatically redirect users to that URL after they've submitted a form.
To change the Return URL of a form, use the button showing a pen to edit the form and update its Return URL in the Submit Actions tab.
Redirect Form Users to Your Site
You can set up a form to skip the Confirmation page and instead automatically redirect the user to a Thank You page or download URL on your site.
To activate redirect:
- Navigate to the Form Details screen of the form builder and set a form return URL in the Submit Actions tab
- Select Redirect to Return URL in the On Submission drop-down menu
Browsers won’t redirect from a secure HTTPS page (the form) to non-secure content for security reasons. Please make sure the Return URL starts with
https://. If your site still doesn't support TLS/HTTPS, FormSmarts won't be able to redirect form respondents.
Note that form users will not get a FormSmarts Reference Number for their form submission if you redirect them to your site unless you also set up the form to send an automatic form confirmation email.
Redirect With Embedded Forms
If you have embedded a form onto your site and set it to redirect to its Return URL, some browsers may load the URL in the
iframe that contains the form. Follow these instructions to ensure the Thank You page consistently loads in the top browser window or tab.
Return URL & Site Ownership Verification
Although the redirect option is only available with paid accounts, members with a Free account can still provide a button on the form confirmation page to allow respondents to navigate to a Thank You page or other URL.
To prevent abuse, FormSmarts only provides a link to the Return URL for Free accounts if you have verified your site.
To verify your site, visit the Settings tab of the form builder.
We use the return URLs of your forms to compute the list of websites in Settings > Websites, so make sure those are correct before you attempt to verify.
PayPal Landing Page for Payment Forms
If you use our PayPal form feature to collect dues, fees or donations on your form, the Return URL will be used as the PayPal landing page. Users will be redirected to that page by PayPal after the payment has been completed.
22 Responses to “How to Redirect Form Respondents to Your Site”