Adding Form Filling Instructions to Your Web Forms

You can specify Form Filling Instructions for your web forms. Although this field is optional, we encourage you to make use of it. It will help your visitors complete the form more efficiently, and also help you build trust with them. Here are some information you may want to place in the Form Filling Instructions.

Remind users of the purpose of the form to avoid people submitting the wrong form.

Precise the intended content of particular fields. This will help your visitors complete the form accurately and efficiently.

State for which purposes you will use the data submitted, and whether the data will be shared with a third party. This is particularly important if you collect email addresses and other personally identifying information. People are often concerned about their privacy when submitting forms, so having a clear privacy policy will help build trust with your users.

Include the name of your website, so visitors can be confident they are contacting the right person or organization.

Whenever relevant, give an estimated response time, e.g. “we normally reply within 2 working days”.

Links & Formatting

You may insert links in the form filling instructions and add basic formatting with this wiki-like syntax.

6 Responses to “Adding Form Filling Instructions to Your Web Forms”

I am trying to find out if I can add instruction to individual field instructions, for example to say – do not include comma (,)


Posted by: Melissa Glick | Nov 9th, 2009 11:40 am

If instructions are short, you can insert them directly in the field’s name. You may then also want to switch to the vertical form layout in the Form Details screen of your account.
You should also add the same instructions, possibly in greater details, to the field’s description.
Next version of FormSmarts will include a dedicated facility to add longer Text Comments in your forms. The release will be announced in our Twitter feed and mailing list.

FormSmarts Posted by: FormSmarts | Nov 12th, 2009 4:29 am

Hi my instructions turn up as a chunk. I want to break it up into sentences/paragraphs and bullet points. How can i do that??

Posted by: yamuna | Jun 21st, 2010 6:00 am

Simply use Form Filling Instructions for the first sentence/paragraph, and then add Text Blocks for the any others sentence/paragraph.

FormSmarts Posted by: FormSmarts | Jun 21st, 2010 6:08 am

Why does the line feeds disappear? I would like to add two or three paragraphs.

Posted by: Niclas | Dec 20th, 2010 7:21 am

Then simply use two or three Text Blocks instead.

FormSmarts Posted by: FormSmarts | Dec 20th, 2010 7:26 am

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The Online Form Builder Blog is published by FormSmarts, a web form service providing all you need to create a form and publish it online in minutes. FormSmarts makes it easy to build a form and embed it on your site. You can then get form submissions by email or store them on FormSmarts and download an Excel report. Learn more about the many other benefits of FormSmarts.