Personalize the Payment Confirmation Email
FormSmarts now allows customers1 to change the text part of the confirmation email we send to form users once their payment has been confirmed, as highlighted below.
If you use FormSmarts for online event registration forms, edit the confirmation message to remind attendees of the date and time of the event, provide information about the venue location, and ask them to print a copy of the message or have it ready for inspection on their phone on the date of the event.
To edit the confirmation message, log in to the form builder and click/tap the pen icon corresponding to the form you would like to edit, then visit the Submit Actions tab.
You can emphasize a section of the text with bold or italics and you may include links and bullet points. The text can be formatted using the buttons provided or with the same Wiki-like syntax you can use elsewhere on your forms.
Use the Preview button to visualize the formatted output of the message.
As always, we value your feedback about this feature.
Note: If you have verified your site and uploaded the logo of your organization to FormSmarts, it will appear at the top of the message.
1 The confirmation email can only be customized with a Business Plus account or above.
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