This release of FormSmarts introduces over one hundred improvements, leading to our most powerful, reliable and generous offer yet.
Please add FormSmarts sender email formsmarts-noreply@syronex.com to your contacts, whitelist, or list of allowed senders and instruct any other form recipients to do so too. This should ensure your web forms are (and continue to be) always correctly delivered to your Inbox.
To allow all users to take advantage of the new Heading and Text Block widgets introduced with this release, we’ve increased the number of fields you can use on a form.
If many of the changes are improvements to FormSmarts server-side software which are not directly visible to you, all affect the quality of the service we provide you.
Posted by FormSmarts on
Wednesday, May 5, 2010 at 11:33 am in form builder.
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Tags: form to excel, input field, news, paypal form
Hello Formsmarts,
I am using FormSmarts Pro for race registration and fee payments for Canadian National competitions. Many of our competitors come from Quebec and thus need to access French accents on various vowels. FormSmarts does not seem to like this. Is there any way to accept French accents?
Hi Pierre,
FormSmarts supports all languages and character sets, and this obviously includes French accents and characters. As you’ve probably noticed, French is actually one of the languages in which forms are available (all instructions and messages will be displayed in that language). So, if you’re having validation errors, it must be for another reason. What text did you try to submit that didn’t go through? Chances are you entered control characters or characters not allowed by the particular data type you selected for the input field.
It is not what I am sending, but rather what I am receiving. My form is in english, but french athletes are filling in the form and submitting it with proper names such as Quebec (which takes an accent) and Felix, which also takes an accent. When I receive the filled-in forms, those particular letters (i.e. the ones with the accents) are coming in as something else.
Pierre,
Then that’s a text encoding issue. Mails from FormSmarts use the Unicode (UTF-8) encoding, which supports all character sets (which is pretty standard practice now-a-days). Your e-mail client should be able to detect this, if not you should be able to go change the text encoding to UTF-8 in the Message or View menu of your mail client.
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