The email format we use to send form submissions is flexible and supported by all desktop, web-based, and mobile email clients. Plain-text emails however become tedious to read and process for long forms and when form results must be printed for processing, e.g. for mortgage application forms, quote request forms, and many types of forms in the insurance and real estate industries.
FormSmarts users now have the option to have form submissions sent formatted as a table in a rich text (HTML) email. Depending on interest, we may also start to send form results as PDF attachments.

The main advantages of HTML emails are:
To start receiving form results in HTML, change the Email Format to HTML Email in the Settings tab of your account. This option is initially only available to FormSmarts Pro members, but we plan to extend it to all users if there is demand, and pending review of performance implications.
We welcome your feedback about the ability to get form submissions in HTML format.
P.S. We will soon allow text comments in web forms,… stay tuned.
Posted by FormSmarts on
Thursday, June 4, 2009 at 7:28 pm in form handler.
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Tags: email notification, form recipient, form results
This is a vast improvement! The fonts are a little large yet, in the email and could be reduced a bit. PDF would also be a welcome option. Thank you!
When or how can we enlarge the HTML message? 20% bigger would be fine.
TR
I tried changing the settings to rich text/html and it would never remember the change.
So I switched from google Chrome to IE and it worked then.
Chris,
There is a known issue that prevents changing email format with some old versions of Apple Safari and it seems, Google Chrome. This has been fixed in the new version of our software that will come out this month.
In the meantime, please use a recent version of Safari or another browser to change email format.
Is the option of attaching a PDF or word doc with our FormSmarts Pro contact form available – if not, it would be great add-on please…
Thanks.
Nick,
What benefit would a PDF attachment give your over an HTML email?
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