How to Add Text to Form Responses

As online forms evolve to become digital contracts and documents e-signed online, we've updated Text Blocks to give customers more control over what to display in form responses, confirmation emails, and PDF receipts.

Adding Text & Links to a Form

You can insert chunks of text on a form with two form controls: Text Blocks and Agreements. Text Blocks let you to give directions and specify contractual statements on the form itself, while agreements provide a dedicated form control to allow users to view larger contracts in a scrollable section of the form and keep a copy of it.

Choosing the Text Shown in Form Responses

When we introduced Text Blocks in the early days of FormSmarts, the main purpose was to allow customers to provide instructions and comments on their forms. Form respondents only needed directions while they were filling out a form, so we didn't provide a way to show text blocks in form responses sent to form recipients and available online or in confirmation emails and PDF receipts.

Online Form Builder with a Text Block

Today, many customers use forms as fillable digital contracts with online signatures, so we've updated Text Blocks to allow members to pick which sections of text they want to display and which ones are just directions for the user that don't need to appear in form submissions.

When you create or edit a text block, toggle on Show in form responses (see screenshot above) to display text blocks in the copy of the submitted data given to both parties:

Form Respondents

Form Recipients

This option is not available with all types of accounts.

Setting a Pricing Rule with a Text Block

Online Form with Quantity Box

One use of text blocks is to specify a pricing rule on PayPal forms. Text blocks provide an easy way to set a single registration fee on a form and to allow users to enter an item quantity with a Quantity Box.

Unlike other text blocks, those specifying a fee or amount of money are always displayed, for all types of accounts that support payment integration, even if Show in form responses is toggled off.

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