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What’s the Return URL of a Form?

When creating a new form with FormSmarts Form Builder, you’re asked to provide a return URL for that form. The return URL is where visitors will be invited to go to, after a successful form submission.

In practice, the return URL is only used when the form is accessed by URL, not when it’s embedded into your website. When visitors fill out the form directly on your site, they won’t leave the page hosting that form, and there is no need to send them anywhere else. The only thing that makes sense, is to display a “thank you” message right there.

We also use return URLs to compute the list of websites in Settings > Websites.

Return URL & Form Ownership

To prevent possible abuse, we will soon only display a link to the return URL on the confirmation page if the form owner is verified. Visit the Settings tab to verify your sites.

Want a Customized “Thank You” Message on Your Forms?

We’re thinking of letting form publishers add a personalized “thank you” message on the confirmation page. Please let us know if that’s something you would want to use on your forms.

Posted by FormSmarts on Friday, July 11, 2008 at 11:25 am in HTML form.
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13 Responses to “What’s the Return URL of a Form?”

I would love it if, once the form embedded on my site was completed and sent, instead of the tiny text giving the confirmation of a successful submission, I could either personalize a “pretty” thank you message, or at least have something more prominent show up.

I absolutely agree with Matthew. I want them to go directly to my thank you page. Also, in the non-embed form, I would like to go directly to my thank you page without needing to go through the page where the person has to click “finished”. They are not finished at that point, they still need to make a payment after completing the form.

Thanks.

Posted by: Steve | July 20th, 2008 at 10:27 pm

Steve,
We’ll soon allow verified form owners to skip the confirmation page and lead users directly to a “thank you page” on their website.

We also have plans to integrate FormSmarts with PayPal.

I would like the thank you page to have a link to my paypal payment. is that possible?

Karina,
As said above, we have plans to integrate FormSmarts with PayPal pretty soon. That effectively means you’ll be able to send your visitors to PayPal for payment after they’ve submitted a form, and much more. Subscribe to the feed or by email to be notified when this becomes available.

Yes we would like a “Thank you message” facility.

Posted by: Barrie | August 26th, 2008 at 11:43 am

Wow, all of this sounds fantastic. I am already using PapPal with this form and it is very confusing to the user. They have to fill out the form and then manually click on a PayPal link. 50% forget to press the PapPal button. It would be great for the user to go directly to PayPal after filling out the form.

Posted by: tarra | September 9th, 2008 at 3:41 pm

We have many features in development and on the design board, but note that some of them will only be available to good FormSmarts citizens, who have a minimum amount of SmartsPoints in their account.

Yes, yes, yes a customizable thank you message would be fantastic. We sometimes need to add text to tell the user where to go next. As Tarra said, we use a form with Google Checkout and being able to remind the user to CLICK THE BUY NOW BUTTON at the bottom of the page would be fantastic.

Thanks.

Nikki,
As noted in comments above, we both have plans to (1) allow customizing the thank you message and (2) integrate FormSmarts with payment processors (most probably, PayPal and Google Checkout).

A thank you message once a person has completed a form would be a fantastic idea.
Great service by the way, you are saving me so much time in designing!!!
CHEERS!!

How close are you to getting the customized thank you messages / payment processors integrated?

Hopefully towards the end of November.

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About This Blog
This is FormSmarts Blog, a weblog about web form design. The topics covered include technical aspects of HTML forms — such as form security and form spam — but also broader social aspects, like form accessibility, usability, and privacy. Most posts discuss general topics in the context of FormSmarts free web form service.
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