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What’s the Return URL of a Form?

When creating a new form with FormSmarts Form Builder, you’re asked to provide a return URL for that form. The return URL is where visitors will be invited to go to, after a successful form submission.

In practice, the return URL is only used when the form is accessed by URL, not when it’s embedded into your website. When visitors fill out the form directly on your site, they won’t leave the page hosting that form, and there is no need to send them anywhere else. The only thing that makes sense, is to display a “thank you” message right there.

We also use return URLs to compute the list of websites in Settings > Websites.

If you don’t have a web page, simply use “http://formsmarts.com” as the return URL.

Return URL & Form Ownership

To prevent abuse, the link to the return URL is now only displayed on the confirmation page if the form owner is verified or is a FormSmarts Pro user. Visit the Settings tab of your account to verify your sites.

Want a Customized “Thank You” Message on Your Forms?

Publishers can now personalize the “thank you” message on the confirmation page. An initial version of payment integration discussed in the comments below is also available.

Redirecting Visitors to a Page of Your Site

You can set up a form to skip the Confirmation page and automatically redirect the visitor to the form’s Return URL. Note that the visitor will then not get the FormSmarts Reference Number of the transaction. Redirection cannot be activated from the form builder at this time. Please contact customer support. FormSmarts Pro and Business customers only.

Posted by FormSmarts on Friday, July 11, 2008 at 11:25 am in HTML form.
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20 Responses to “What’s the Return URL of a Form?”

I would love it if, once the form embedded on my site was completed and sent, instead of the tiny text giving the confirmation of a successful submission, I could either personalize a “pretty” thank you message, or at least have something more prominent show up.

I absolutely agree with Matthew. I want them to go directly to my thank you page. Also, in the non-embed form, I would like to go directly to my thank you page without needing to go through the page where the person has to click “finished”. They are not finished at that point, they still need to make a payment after completing the form.

Thanks.

Posted by: Steve | July 20th, 2008 at 10:27 pm

Steve,
We’ll soon allow verified form owners to skip the confirmation page and lead users directly to a “thank you page” on their website.

We also have plans to integrate FormSmarts with PayPal.

I would like the thank you page to have a link to my paypal payment. is that possible?

Karina,
As said above, we have plans to integrate FormSmarts with PayPal pretty soon. That effectively means you’ll be able to send your visitors to PayPal for payment after they’ve submitted a form, and much more. Subscribe to the feed or by email to be notified when this becomes available.

Yes we would like a “Thank you message” facility.

Posted by: Barrie | August 26th, 2008 at 11:43 am

Wow, all of this sounds fantastic. I am already using PapPal with this form and it is very confusing to the user. They have to fill out the form and then manually click on a PayPal link. 50% forget to press the PapPal button. It would be great for the user to go directly to PayPal after filling out the form.

Posted by: tarra | September 9th, 2008 at 3:41 pm

We have many features in development and on the design board, but note that some of them will only be available to good FormSmarts citizens, who have a minimum amount of SmartsPoints in their account.

Yes, yes, yes a customizable thank you message would be fantastic. We sometimes need to add text to tell the user where to go next. As Tarra said, we use a form with Google Checkout and being able to remind the user to CLICK THE BUY NOW BUTTON at the bottom of the page would be fantastic.

Thanks.

Nikki,
As noted in comments above, we both have plans to (1) allow customizing the thank you message and (2) integrate FormSmarts with payment processors (most probably, PayPal and Google Checkout).

A thank you message once a person has completed a form would be a fantastic idea.
Great service by the way, you are saving me so much time in designing!!!
CHEERS!!

How close are you to getting the customized thank you messages / payment processors integrated?

Hopefully towards the end of November.

want a thankyou page

Posted by: mahavir | February 10th, 2009 at 2:54 am

Yes, I would love the “thank you” message, thanks :)

Posted by: Fir Mamat | March 31st, 2009 at 10:52 pm

Yes, yes, yes – personalized thank you page would be a real improvement!

Posted by: Jon | April 1st, 2009 at 8:08 am

As said above, we will provide mechanisms to personalize the thank you page. We are currently very busy working on major new features for the next two releases. Changes to the confirmation page will come after that. Subscribe to the feed (RSS or email) to be notified when this becomes available.

Of course, it would be much better for us to control the thank you process. The fewer confirm clicks the better.

Thank you redirection is essential.

John

Posted by: John O'Donovan | April 2nd, 2009 at 12:06 pm

Yes I think it’s essential that I have my own personalised message after submission from an embedded form as I need to instruct the clients what our intentions are after submission of the form.

Thank you message would be ideal! Would also like the ability to add comments throughout form (explanations etc…). Another wish is a question type similar to checkbox, but that would have multiple answers rather than a simple yes/no. For example, I could choose 1 and 3 of a set of 1, 2, or 3.

Also LOVE the idea of payment integration!

Posted by: Emily | April 10th, 2009 at 9:47 pm

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