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Posts Tagged ‘email notification’

Add the Form Mailer Sender to Your Address Book

We will soon be changing the sender email address used by FormSmarts form mailer as part of a major upgrade of our mailing infrastructure.

  • If you use email services like Yahoo!, Microsoft Hotmail, Gmail, or AOL, please add noreply@formsmarts.com to your address book now to ensure our emails continue to be reliably delivered to your Inbox.
  • If your email provider lets you set a list of allowed senders (whitelist), please add noreply@formsmarts.com to your whitelist.

We have implemented several email technologies and partnered with major email service providers to ensure form submissions are always emailed to you in the fastest, safest and most reliable way.

We welcome your comments about this new development.

Posted on January 28th, 2010 in form builder.
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Get Forms as HTML Email

The email format we use to send form submissions is flexible and supported by all desktop, web-based, and mobile email clients. Plain-text emails however become tedious to read and process for long forms and when form results must be printed for processing, e.g. for mortgage application forms, quote request forms, and many types of forms in the insurance and real estate industries.

FormSmarts users now have the option to have form submissions sent formatted as a table in a rich text (HTML) email. Depending on interest, we may also start to send form results as PDF attachments.

Form in HTML Email

The main advantages of HTML emails are:

  • Form reports are shorter
  • Look is more appealing online and printed
  • Email addresses, web links, and callto links (e.g for Skype) will launch the relevant application when clicked, as long as the field type as been set correctly.

To start receiving form results in HTML, change the Email Format to HTML Email in the Settings tab of your account. This option is initially only available to FormSmarts Pro members, but we plan to extend it to all users if there is demand, and pending review of performance implications.

We welcome your feedback about the ability to get form submissions in HTML format.

P.S. We will soon allow text comments in web forms,… stay tuned.

Posted on June 4th, 2009 in form handler.
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Date Type & Datepicker

Datepicker

Anyone using a standard text field for dates should upgrade to the new date type.

Fields with the date type show as a text box, with a datepicker poping up when the field is selected. A datepicker allows users to input dates in an intuitive and interactive way, therefore reducing the risk of errors.

Date Format

Another reason for using a datepicker is to alleviate the date format problem. Because of date formatting differences, 12/07/2008 means December 7th in the U.S., but July 12th in Europe. Although we initially thought of adopting the ISO/W3C date format “yyyy-mm-dd”, we eventually preferred the U.S. format “mm/dd/yyyy”. That is, until we release an internationalized version of FormSmarts.

Because users don’t interact directly with the text field (unless they want to), but rather with the datepicker, they don’t have to be aware of date formatting issues.
To avoid any misunderstandings, dates are displayed as Sunday July 20, 2008.

Any questions or comments? Leave a reply. We are in particular interested in feedback from non U.S. users.

Posted on July 20th, 2008 in form handler.
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Changing a Form’s Recipient Email Address

We get many emails from users asking how they can modify the email address held on their FormSmarts account.

At this time, each FormSmarts account is bound to a single email address. The address is used both as the account username, and as the recipient of all the forms on the account.

We will soon be upgrading FormSmarts Form Builder to provide more flexible email address management.

Users will be able to:

  • change the login email address
  • specify a different recipient email address for each form

Learn more about upcoming features. We welcome your feedback and feature suggestions.

Posted on June 10th, 2008 in form builder.
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Form Processor Upgrade: More Interactivity for Web Form Users and More

We’ll be upgrading at the end of the week some key components of FormSmarts. The changes will affect both form users and form owners.

More Interactivity for Web Form Users

  • form users can modify any invalid data they may have submitted in the same page, rather than having to press the back button
  • form users can modify submitted data even when form data is not cached by the browser, or if JavaScript is disabled
  • we’ve added features to improve the experience of visually-impaired users equipped with screenreaders

Changes in Email Notification of Form Results

  • new email subject format [Form #123] My Form Name #456
  • the first part [Form #123] is fixed so that you can use it to create a filter within your mail client
  • emails now include a unique transaction ID, e.g. #456 that can be used, for example, as an order number for order forms (form users are shown the transaction ID on the confirmation page)
  • whenever your form contains an email field, you can now reply to sender hitting the reply button in your email client
  • because of the previous point, we no longer show your pass-phrase in every email

Posted on April 15th, 2008 in form handler.
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