Posts Tagged ‘email notification’
Form Confirmation Page & Redirects
We’ve added two options to complement the default confirmation page that is displayed after a form is submitted. You can now:
- Redirect users to the Return URL of the form
- Show a detailed confirmation page with print, PDF and email features.
Redirection
Select the redirect option in the Form Details screen of the form builder to automatically redirect users to the Return URL of the form instead of showing them the confirmation page. Redirects have been supported for a while, but could not be set up via the form builder.
This feature allows you, for example, to redirect users to a download URL of your site after they’ve entered their information.
Note: Do not choose this option if your form includes a payment, as users would be redirected instead of being led the page where they are asked to make the payment.
Detailed Form Confirmation Page
The detailed confirmation page shows a summary of the data submitted and allows form users to:
- Print a copy of the data submitted
- Download a web receipt in PDF format with the same information
- Have a copy of the form data emailed to them.
Use the detailed confirmation page whenever you want users to be able to keep a copy/proof of the data they’ve submitted. Feel free to try this demo. This feature is only available with Business accounts.
Posted on October 12th, 2010 in form builder.
11 Comments »
Tags: business, email notification, embed, form results, form submission, form to pdf, payment integration, paypal, pro
Get Online Forms as HTML Email or PDF
The email format we use to send form responses is flexible and supported by all desktop, web-based, and mobile email clients. Plain-text emails however become tedious to read and process for long forms and when form results must be printed for processing, e.g. for mortgage application forms, quote request forms, and many types of forms in the insurance and real estate industries.
Get Form Responses in Rich-Text Format
FormSmarts users now have the option to have form submissions sent formatted as a table in a rich text (HTML) email.
The main advantages of HTML emails are:
- Form reports are shorter
- Look is more appealing online and printed
- Email addresses, web links, and callto links (e.g for Skype) will launch the relevant application when clicked, as long as the field type as been set correctly.
To start receiving form results in HTML, change the Email Format to HTML Email in the Settings tab of your account. This option is initially only available to FormSmarts Pro members, but we plan to extend it to all users if there is demand, and pending review of performance implications.
View Form Responses Online or Get a PDF Report
Business-level customers may also view form data online and download a PDF report using the link located at the bottom of email notifications. In addition to form data, the online and PDF reports contain additional information about the transaction that is not accessible by other means. Additional information is currently limited to the IP address from where the form was submitted.
Note: This feature requires that data storage be enabled for each of the forms for which you would like to be able to access form responses online. For privacy reasons, data storage is disabled by default.
We welcome your feedback about the ability to get form submissions in HTML format.
Posted on June 4th, 2009 in form handler.
10 Comments »
Tags: email notification, form recipient, form results, form to pdf
Date Type & Datepicker
Anyone using a standard text field for dates should upgrade to the new date type.
Fields with the date type show as a text box, with a datepicker poping up when the field is selected. A datepicker allows users to input dates in an intuitive and interactive way, therefore reducing the risk of errors.
Date Format
Another reason for using a datepicker is to alleviate the date format problem. Because of date formatting differences, 12/07/2008 means December 7th in the U.S., but July 12th in Europe. Although we initially thought of adopting the ISO/W3C date format “yyyy-mm-dd”, we eventually preferred the U.S. format “mm/dd/yyyy”. That is, until we release an internationalized version of FormSmarts.
Because users don’t interact directly with the text field (unless they want to), but rather with the datepicker, they don’t have to be aware of date formatting issues.
To avoid any misunderstandings, dates are displayed as Sunday July 20, 2008.
Any questions or comments? Leave a reply. We are in particular interested in feedback from non U.S. users.
Posted on July 20th, 2008 in form handler.
2 Comments »
Tags: email notification, form handler, input field, international, web forms
Changing a Form’s Recipient Email Address
We get many emails from users asking how they can modify the email address held on their FormSmarts account.
At this time, each FormSmarts account is bound to a single email address. The address is used both as the account username, and as the recipient of all the forms on the account.
We will soon be upgrading FormSmarts Form Builder to provide more flexible email address management.
Users will be able to:
- change the login email address
- specify a different recipient email address for each form
Learn more about upcoming features. We welcome your feedback and feature suggestions.
Posted on June 10th, 2008 in form builder.
No Comments »
Tags: email notification, form builder, form recipient, upcoming
Form Processor Upgrade: More Interactivity for Web Form Users and More
We’ll be upgrading at the end of the week some key components of FormSmarts. The changes will affect both form users and form owners.
More Interactivity for Web Form Users
- form users can modify any invalid data they may have submitted in the same page, rather than having to press the back button
- form users can modify submitted data even when form data is not cached by the browser, or if JavaScript is disabled
- we’ve added features to improve the experience of visually-impaired users equipped with screenreaders
Changes in Email Notification of Form Results
- new email subject format [Form #123] My Form Name #456
- the first part [Form #123] is fixed so that you can use it to create a filter within your mail client
- emails now include a unique transaction ID, e.g. #456 that can be used, for example, as an order number for order forms (form users are shown the transaction ID on the confirmation page)
- whenever your form contains an email field, you can now reply to sender hitting the reply button in your email client
- because of the previous point, we no longer show your pass-phrase in every email
Posted on April 15th, 2008 in form handler.
No Comments »
Tags: email notification, form submission, web forms