Posts Tagged ‘paypal’

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How to Accept Payments in Installments for Your Events

Allowing your customers to pay in installments on a form is as easy as collecting a one-off payment.

Payment in Installments

Consumers are increasingly demanding to be able to pay for goods and services in installments. If you organize an event that costs hundreds or thousands of dollars, you may have to provide an option for attendees to pay in several installments.

To offer a payment plan on a form, format the description of the fee, the number of installments and the amount of each installment as: Pay in 3 installments (3x$50 USD/month).

You can also propose weekly or bi-monthly installments or other payment plans that suit your needs. Remember to set up the form to collect a payment.

Try the demo

Payment Flow for Payments in Installments

The payment process for a payment in installments is slightly different from a standard payment:

  • A registrants pays the amount of the first installment ($50 in this example) immediately when they submit the form
  • When the payment goes through, FormSmarts sends the registration details to the destination emails of the form and also sends a confirmation email to the registrant
  • The registrant is charged the same amount a month later and again the next month
  • FormSmarts notifies form recipients of each installment payment
  • You can view a registration and all associated payments on FormSmarts

Note that a payment plan is not a credit or buy now pay later scheme.

Payment in installments are not available with Starter accounts.

How to Offer an Early Bird Discount on a Registration Form

FormSmarts allows you to schedule when to end early bird pricing on your event registration forms.

What Is Early Bird Pricing?

An early bird package is a registration package offering a discount, usually available the moment registration opens until an expiration date you’ve specified. These discounts will often range between 10-20% off the standard pricing and offer registrants significant savings. End dates for early bird rates vary from event to event but commonly end between 2 and 3 months before the time of the event.

Early bird (deadline) registration package offering a discount on an event registration form

Adding an Early Bird Registration Package

In this example, we create an event registration form with two registration packages (shown above). The early bird package is available from the moment registration opens until June 1. The standard package (full tuition) is available after early bird pricing ends at midnight on June 2.

  • Log in to the form builder and create a registration form
  • In the Fields tab of the form builder, add radio buttons or a drop-down list to the registration form
  • Enter the pricing rules formatted as shown below
  • Click Add Field

Event registration packages, including early bird

Edit the field you’ve just added. Click the button showing a clock face to schedule when each registration package should be available for purchase (enabled) or not (disabled).

Schedule the expiration date of the early bird package

Scheduling When the Early Bird Discount Expires

We schedule the early bird package to be disabled on June 2 at midnight.

  • Select the Early Bird Field Option
  • Set the action to Disable
  • Choose Schedule to set the date and time when the early bird discount expires
  • Pick a date and time, including timezone (the timezone of your account should be selected by default)
  • Click Schedule

Set up an early bird package expiration date and time

We also schedule the standard (full tuition) package to be disabled immediately (As soon as possible option) and enabled at midnight on June 2.

Note how the Scheduled Actions section now lists two scheduled events: the end of early bird pricing and the start of standard pricing.

End of early bird and start of standard pricing scheduled in the form builder

Advanced Early Bird Pricing Strategies & More

In addition to common event registration forms that offer one or a few pricing options, FormSmarts allows you to make event registration forms with multiple fees. Each fee can have a price that changes at specific dates, as presented above. You could for example offer a limited number of registrations at a heavily discounted rate, followed by early bird registrations, then standard registrations.

Customers may also want disable/enable field options at a specific date and time for other reasons. For example, to disable a choice that is time-limited or no longer available.

We could also use this feature to create an application form that a user must submit within a specific 5-day window, but can start to fill out the preceding week.

How to Create a Bill

FormSmarts offers a really simple way to create bills that customers can pay online: just create a billing form like the one below, then use a tool on FormSmarts.com each time you want to generate a bill for a specific client and amount.
Online Bill Example

Make a Billing Form

We only need to create the billing form once, we’ll then reuse it each time we need to create an invoice.

Here our example has two main input fields: an email field to uniquely identify the customer and a text box for the amount we want to bill them for. You can view and test the billing form. We’ve also made a slightly more elaborate example that allows a client to add a gratuity with a second amount box.

Note how both the Email and Amount Due fields are fixed: the values preset in the pre-filled URL can’t be changed by the client. We’ll cover how to do this in the next section, for now I need to explain how to set up the Amount Due input field so FormSmarts recognizes it as a fee to be paid by the bill recipient.

Add an Amount Box

  1. Add a Text Box form control (widget)
  2. Name the input field Amount Due ($ USD). The ‘Amount Due’ label can be whatever you prefer, but you must stick to the same format and specify the currency as shown.
  3. Set its Allowed Content value to Positive Number
  4. If you’ve already configured PayPal integration, you’re all set. Otherwise your need to associate your PayPal account with FormSmarts.

Create a Pre-Filled Bill

When you need to create a new bill, sign in to FormSmarts’ API Console to generate a new Pre-Filled URL with a fixed email and amount. Send the URL to the client in an email or text as a bill.

  • Set the Method to POST (Create)
  • Set the API Endpoint to https://formsmarts.com/api/v1/forms/Form_ID/prefilled_url, replacing Form_ID with the ID of your form.
  • Enter the Request Data as illustrated below and described in the documentation, then submit.
The ID of a form is the alphanumeric string in its FormSmarts.com URL. For example, if a form’s URL is https://formsmarts.com/form/2301?mode=h5, its Form ID is 2301.

Generate a Pre-Filled Bill URL

Preset Values & Make Fields Read-Only

We enter the preset value of the email and amount fields under Request Data, and make sure those can’t be modified by the user:

  • Pre-fill the first input field on the form (pf_f1) with the value blackhole@syronex.com
  • Preset the second input field (pf_f2) to 187.59
  • Prevent the user from modifying either fields by making them read-only (pf_ro1=1, pf_ro2=2)
pf_f1=blackhole@syronex.com
pf_f2=187.59
pf_ro1=1
pf_ro2=2

Find out more about how to pre-fill your forms and how to automatically generate pre-filled URLs if you need to create too many bills to do it manually.

How to Make a Membership Form

Did you know you can offer paid memberships through a simple online form?

If you thought offering online memberships was challenging because it involved a recurring payment each year (or month), you’d be wrong. Making a membership or subscription form with FormSmarts is (almost) as easy as making a one-time payment form.

Creating a Recurring Membership Form with FormSmarts

Recurring membership form

What Is a Recurring Membership?

Before discussing how to make a membership form, let’s first define what a membership is: A member of an organization or membership site may take part in the activities or otherwise claim the benefits exclusively offered by the organization or site to its members during the period of time covered by the membership (one year or month or any other period of time) by paying a membership fee. To remain an active member after the initial period of time, a member needs to pay again. Because most members want renew their membership, membership fees tend to be recurring payments.

When someone signs up for a recurring payment, also called subscription, they agree to be charged a fee at the time they subscribe and again after each period of time specified — until they cancel their membership.

How Can I Make a Subscription or Recurring Membership Form?

The short answer is: simply by writing “Recurring Membership ($100 USD/year)” on a form. FormSmarts will understand that the person filling out the form should be charged US$100 each year for a membership called “Recurring Membership”.

Like with other types of payment forms, you may add a recurring fee to a form in a radio button option, check box, drop-down list option or text block.

FormSmarts supports the following recurring periods and (optional) number of installments:

Recurring Period

  • Recurring Monthly Subscription ($15 USD/month)
  • Recurring 6-Month Membership ($60 USD/6 months)
  • Recurring Yearly Membership ($100 USD/year)
  • options: day(s), week(s), month(s), year(s)

Recurring Times/Number of Installments

  • Quarterly Subscription (4 x $20 USD/3 months)
  • Optional, if Recurring Times is not specified, the recurring payment runs until it is canceled
  • Think of Recurring Times (4 in this case) as a number of installments

Multiple Recurring Fees

You may allow users to select more than one recurring fee on a form like on the membership form shown on the screenshot above (feel free to try the demo), but all fees must then have the same Recurring Period and Recurring Times.

When someone selects multiple fees, FormSmarts will charge them each time for the total amount.

If a form has multiple recurring fees, all of them must have the same Recurring Period and Recurring Times.

Offering a Trial Period

Many membership sites offer new members a trial period allowing them to access the site at a low or no cost before having to pay the full membership fee. A fee with terms (i.e. Recurring Period and Recurring Times) different from the first recurring fee listed on a form is interpreted by FormSmarts as a trial period. Our membership form demo has a trial period.

Integration with Other FormSmarts Features

A Form Entry with Associated Payments

  • If cloud storage is enabled, the details of a membership and all associated payments are listed on FormSmarts on the page corresponding to the initial form entry. A link is provided in every email notification.
  • FormSmarts sends a confirmation email to the subscriber after each successful payment
  • FormSmarts notifies the account owner when a recurring payment is received

How to Create a Recurring Donation Form

Recurring donation form

FormSmarts has long supported one-time donations as part of a dedicated donation form, together with other fees on a registration form, or even on a form using our SuperCart shopping cart.

We are pleased to announce that FormSmarts now also supports recurring donations. A recurring donation allows a contributor to sign up for a donation plan to give the same amount at regular intervals, typically every month or year.

Creating a Recurring Donation Form

  • Add a text box with the field name formatted as My Donation ($ USD/month)
  • Set the field’s Allowed Content (aka. data type) to Number
  • In the Form Details screen of the form builder, set the On Submission option to Integrate with PayPal using advanced integration.

FormSmarts supports the following variations:

Recurring Period

  • Cause Description ($ USD/month)
  • Cause Description ($ USD/2 weeks)
  • options: day(s), week(s), month(s), year(s)

Recurring Times

  • Cause Description (12 x $ USD/month)
  • Think of Recurring Times (12 in this case) as a number of installments
  • If Recurring Times is not specified, the recurring donation runs until it is canceled

Contribution to Multiple Causes

As illustrated on the screenshot above and in this demo, you may add multiple donation boxes to a form to give contributors the opportunity to choose the causes they wish to donate to and allow them to contribute to several causes in a single donation. In the example above, the donor is signing up to give a total of $300 each month; with $200 to support Project A and $100 going towards Projects B.

When several donation boxes are added to a form, all of them must have the same Recurring Period and Recurring Times.

Introducing the New SuperCart Shopping Cart

We’ve completely redesigned the user interface of our SuperCart shopping cart to provide a more refined and intuitive user experience.

SuperCart: form with a minimized view of the shopping cart
Minimized view of the shopping cart

What Is SuperCart?

SuperCart is FormSmarts’ shopping cart.

SuperCart allows a user to submit multiple payment forms — each with one or more priced items on it — and pay for all of them at the end.

A typical use case for SuperCart is to allow a customer to register an open-ended number of guests for an event:

  1. The customer first enters the information of the first participant and chooses the relevant registration options.
  2. Once the customer has submitted the form, all fees and priced options are listed in the shopping cart. In the example below, the registration options for the first guest include two fees: Standard Registration and Lunch & Dinner.
  3. The customer is presented with two choices on the confirmation page: Continue Shopping or Proceed to Payment
  4. He can submit the form again as many time as needed to register more participants
  5. Once done, he can pay for all registrations
SuperCart: form with an expanded view of the shopping cart
Expanded view of the shopping cart

Please try our SuperCart demo and give us feedback.

How to Create a SuperCart Form

Building a SuperCart form is easy:

  1. Create a form with fees formatted like on any FormSmarts payment form.
  2. Set the Return URL of the form to the FormSmarts.com URL given by the form builder. If you prefer to embed the form onto your site (which we don’t recommend with SuperCart), use instead the URL of the page where the form is embedded.
  3. In the Form Details screen of the form builder, set the On Submission option to Integrate with PayPal using SuperCart.

If you haven’t already done so, remember to set up your PayPal account for payment integration.

Advanced Use Cases

Multiple Forms

Most users set up SuperCart to allow their customers to submit one specific form (e.g. registration form for event A) multiple times to register multiple participants, as presented in the scenario above.

SuperCart however allows different forms within the same cart. This would allow, for example, members of an organization to:

  • Buy or renew their membership
  • then register for a first event
  • then register for a second event
  • then pay for the total amount.

And of course, what works for one member works for several…

Donations

SuperCart also supports donations.

Discounts

Flat discounts and discount codes are supported, but percentage discounts are not.

Notes

The new shopping cart is only available with the latest generation of FormSmarts forms. If you’re still using an older version, please update your site now.

Give Feedback

Please share your thoughts and feedback about the shopping cart. Post a comment or let us know on Twitter @FormSmarts or Facebook.

Offering Discounts with PayPal Integration & Discount Codes

FormSmarts allows you to offer three types of discounts to your customers on your PayPal forms: discounts for a fixed amount, percentage discounts and discount codes.

Fixed Amount Discount

  • Syntax: My Discount (-$5 USD)
  • Example form with a fixed amount discount
  • You may offer more than one discount, but not more than there are paid items selected.

Percentage Discount

  • Syntax: Discount Percentage (-25%)
  • Example form featuring a discount rate
  • You may only add one discount rate to a form
  • Percentage discounts are not supported on SuperCart forms
  • If you’re offering a fixed discount on the same form, both may not be selected at the same time

Discount Codes

Last but not least, FormSmarts supports discount codes. With discount codes, the buyer only get the discount if they enter a valid coupon code on the form.

Buyer enters the discount code to get the discount on PayPal checkout page

  • A discount code offers either a percentage discount or fixed amount discount
  • Try this example with the discount code FSCP-DEMO1
  • You may set up a discount code with a validity period by providing a start and end date (not supported with Starter accounts)

Early Bird Discounts

To offer an early bird discount on a registration form, create a discount code with a start and end date. The discount will only be applied if the form is submitted between those dates.

How to Offer Discount Codes on a Form

To create a discount code and associate it with a form:

  • Add a text box to the form selecting the data type Letters + Numbers
  • Create the discount code on FormSmarts with the API Console as documented and shown in this video.
  • Promo codes must start with FSCP- and may only contain alphanumeric characters and dash.

How to Have Users Pay Once for Multiple Registrations or Orders

A little known feature of FormSmarts’ Advanced PayPal Integration is SuperCart. This feature allows a user to submit multiple online forms that include a payment and pay once for the total amount at the end, thereby providing the buyer with a better ‘shopping’ experience and reducing the seller’s PayPal fees. Let’s review two typical uses of SuperCart.

Note: This article discusses an early version of SuperCart. Although it content has been updated and is still relevant, please also read our introduction to the SuperCart Shopping Cart.

Online Registration Form Allowing Several Registrants

Use Case 1: Event Registration Form

The first typical use for SuperCart is to create an online form to register attendees for an event. For illustration purposes, I’ve made a registration form for a conference. We want each attendee to be able to choose a different registration package, pick the seminars they would like to attend and optionally add an accommodation package. With SuperCart, a user can register multiple delegates by submitting the registration form for each one, then pay for all of them at once. In the illustration above, we submit the form once to register Pat selecting the standard registration option, then again for Jim, opting this time for a premium registration and adding accommodation. We then proceed to PayPal to pay for both registrations. This short video shows how this works in practice.

Use Case 2: Order Form

Another common use of this feature is to create an order form allowing a buyer to purchase several products or services while being able to customize options for each one. I’ve built an order form demo to allow customers to configure and order goods (greetings cards in this example). Each product can be customized based on the options selected on the order form. With SuperCart, the buyer will be able to order as many products as they like by submitting an order form for each one, then pay for all of them at once.

How to Create a SuperCart Form

While understanding the concepts behind SuperCart may not appear straightforward, building a SuperCart form is easy:

  1. Set the Return URL of the form to the URL of the page the form is embedded into. If you’re using the standalone form, enter the FormSmarts.com URL given by the form builder instead.
  2. In the Form Details screen, set the On Submission option to Integrate with PayPal using SuperCart.

If you haven’t already done so, remember to set up your PayPal account for Advanced PayPal Integration.

When You Should and Shouldn’t Use SuperCart

Set up your PayPal forms with SuperCart whenever you would like to allow a buyer to pay once for multiple form submissions and providing a single form would affect the form’s usability because each registration/order has too many options or you expect someone will submit more two or three registrations/orders. If it’s unlikely buyers will submit more than one form you should use a regular payment with Advanced PayPal Integration instead.

PayPal Integration in Two Steps

FormSmarts PayPal integration is as easy to use as our popular PayPal form feature, but it provides several additional benefits, mainly:

  • FormSmarts only notifies you of a new registration (or more generally, payment form submission) after the payment is confirmed and verified (no need for manual verification)
  • Your customer receives an automated email receipt with a copy of the data submitted and a payment confirmation. For registration forms, this can work as an e-ticket.
  • PayPal Integration works seamlessly with other FormSmarts features (export to Excel, PDF reports, API).

What Are the Benefits of PayPal Integration?

FormSmarts’ old PayPal integration was easy to use and set up as it required no change to your PayPal account. A downside to this was that FormSmarts had no way to know if the payment went through or not, and you — the seller — had to manually reconcile payments and the corresponding form responses using the FormSmarts Reference Number. That was usually not an issue for small sales volumes, but could quickly become so as sales increased. We’ve now fully automated payment processing and integrated it with the form processing platform. Here are the benefits:

  • No need to manually reconcile form responses with payment notifications from PayPal
  • The seller is only notified of a registration/order when the payment has gone through
  • The transaction won’t appear in Excel exports until the buyer has paid
  • FormSmarts verifies that the payment details match data submitted on the form (e.g. amounts, quantities)
  • Excel exports combine data submitted through the form and details of the corresponding payments.
  • FormSmarts sends a confirmation email to the buyer with both the order details and a payment confirmation. If you have verified your website and uploaded a logo, your site URL and logo will appear in the email.
  • Payment processing is fully automated and if you’re using online/PDF reporting or export to Excel, your registration forms are on autopilot.
  • You can further automate processing or integrate FormSmarts with your website or another web service using the FormSmarts API.

Setting Up PayPal Integration

This video shows how to set up your form and set up your PayPal account for PayPal Integration.

Add Fees to the Form & Set It Up to Integrate with PayPal

To set up PayPal integration, first create a payment form with prices formatted as shown in the PayPal integration page of the site. Then visit the Forms tab of the form builder and select Integrate with PayPal in the Submit Actions tab of the Form Details screen, as illustrated below.

Select Advanced PayPal Integration in the Form Builder

Add Your FormSmarts Notification URL to PayPal

It’s now time to log in to your PayPal account to add your Notification URL. PayPal will use this URL to communicate with FormSmarts. You’ll find your notification URL in the Security Settings section of your FormSmarts account. The URL contains your private security key, so don’t share it with anyone.

Use this link to access the Instant Payment Notification (IPN) page of your PayPal account, then tap Edit Settings and paste your Notification URL in the box as shown on the screenshot below. Make sure Receive IPN messages is enabled before saving.

Turn On PayPal IPN Notification

You can alternatively navigate to the IPN Settings screen from the homepage of your PayPal account.

Payment integration will not work until you have added your FormSmarts Notification URL to your PayPal account.

Did You Link Multiple Emails to PayPal?

If you’ve associated more than one email address to your PayPal account, the email you’ve selected as your Primary PayPal email must be the same as your FormSmarts login email.

You can either change your FormSmarts login or update your Primary PayPal email so both email addresses are the same.

FormSmarts will reject payments associated with an email address other than your FormSmarts login email for security reasons.

If PayPal shows an error on the checkout page when testing your first form, you may need to update your PayPal account settings.

How to Build a PayPal Subscription Form

Many websites allow visitors to access online content and services for a monthly subscription fee. Creating a subscription form is somewhat different from creating a regular payment form, because it involves setting up a recurring payment, so that the buyer is automatically billed a fixed amount of money at a fixed interval until the subscription is canceled. The online form builder’s payment integration feature now supports PayPal Subscriptions.

PayPal Subscription Form

Creating a Subscription Form

Creating a subscription form is quick and easy:

  1. If you haven’t got a FormSmarts account yet, sign up for a FormSmarts Business account, then create a form with the form generator
  2. In the Form Details screen of the form generator, set the On Submission option to Integrate with PayPal
  3. Add radio buttons, a drop-down list or a checkbox, and enter the description, price and duration of subscription options formatted as My Subscription ($19.99 USD/month), as shown on the screenshot above and in this demo.

Duration of a Subscription

The time before another payment is due can be specified in days, weeks, months, or years. The form builder understands the following formatting variations:

  • Monthly Subscription ($9.99 USD/Month)
  • 30-Day Subscription ($9.99 USD/30 days)

Trial Subscription

Like in the example presented in the first section, you may specify a trial period for the subscription. This is typically used to give a free trial subscription to the buyer before he is charged for the first billing cycle. The buyer will not have to pay anything if he cancels the subscription before the end of the trial period.

  • The trial period doesn’t need to be free
  • You may specify up to two trial periods
  • Any trial periods must be placed on the form after the main subscription specification.

Payment in Installments

A payment in installments is a recurring payment where the number of payments is fixed.

FormSmarts supports installments with the following syntax:

  • Payment in 12 Installments (12x$9.99 USD/month)
  • Try this demo

Any Feedback?

As always, your feedback is important to us and is our primary source of inspiration for developing new features. You can also post your questions and comments on Facebook and Twitter (@FormSmarts).

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About the Form Builder Blog

The Online Form Builder Blog is published by FormSmarts, a web form service providing all you need to create a form and publish it online in minutes. FormSmarts makes it easy to build a form and embed it on your site. You can then get form submissions by email or store them on FormSmarts and download an Excel report. Learn more about the many other benefits of FormSmarts.